BSE employs chatbot to provide on-demand data

To keep itself equipped with the latest technology in this digitalised world, Asia’s oldest stock exchange BSE on Wednesday launched Ask Motabhai, an artificial intelligence based chatbot, to provide on-demand data and information on the exchange's website. For this, BSE has partnered with Microsoft and Shephertz.

This chatbot will provide information on stock price, corporate results and announcements, in real-time for over 5,000 companies listed on the Bombay Stock Exchange. Through Ask Motabhai chatbot the exchange aims to make it convenient and faster for investors, especially small, retail investors, to get stock and market information.

The chatbot has been built using the Microsoft Bot Framework, Cognitive Services, QnA Maker and Language Understanding Intelligent Service on Microsoft Azure cloud.

Besides, it can also provide information on various financial instruments like mutual funds, derivatives and IPOs. It is also designed to address market-related queries, like what are the new IPOs and which stocks are trading at their 52 week high in addition to the capability to address queries related to corporate actions and a stock prices.