TCS announces launch of new solution on RDK; aims to simplify personalisation & enrich customer experience

Tata Consultancy Services (TCS), a leading provider of IT services, consulting & business solutions, announced on Wednesday about its launch of a new solution namely, TCS Connected Consumer Home Solution based on reference design kit (RDK) that will enable media & communication service providers (CSPs) in offering intuitive and exciting connected consumer experiences.  

The newly-launched solution is a scalable, intelligent and secure solution that will simplify customisation, enable comprehensive device management, enhance the service provider’s control over the software roadmaps and help build a rich and consistent customer experience across apps, devices & channels. It will provide a non-invasive device telemetry-enabled data analytics to help generate insights for improving services as well as introduce new features based on user behaviour data within the connected home ecosystem, across next-gen video, over the top (OTT), internet gateway & internet of things (IoT) connected devices.  

TCS Connected Consumer Home Solution aims to standardise core functions used in the video, broadband, and next-generation smart home IoT solutions, which will deliver superior user experiences and enable new business models & innovation in this segment. This will help RDK’s media & customer service providers (CSP) to innovate faster and transform them.  

At 3.26 pm, the share price of TCS stood at Rs 3,122.00, which was a decrease of 0.64 per cent over its previous day’s close of Rs 3,142.20 on BSE.